Shipping products
Shipping Policy
Charges:
The charge for sending parcels is Free
If option for cash on delivery is available the charge is €4(not all countries available)
Delivery of orders
We process orders between Monday and Friday. Orders will be processed within 3-5 days of ordering and will be shipped the day after the processing day.
Our shipping time is within 20-25 days, please wait patiently for the logistics information update.
Our products come directly from the manufacturer so some selected products may take a little longer than expected
Countries we can ship to:
- ¨The whole European Union
- United States of America
Please note that these are only estimated delivery times, so lightinghouse.gr does not guarantee delivery dates.
Make sure all delivery information is correct. If there is incorrect and/or incomplete information, we may need to contact you to update your delivery details, which may cause delays in the delivery of your order. Delays may also occur as a result of customs clearance (if any)
Your order can be delivered to you either by the local post office or by a local courier. Depending on your area, most orders will be delivered by your local postal service, so the package will be received by your regular mail. If you are not at home when the delivery is made, a notification card may be left by the postal service to inform you of how and where your delivery can be collected.
If you have any questions or concerns, please do not hesitate to contact us.
We are pleased to receive your letter, please contact us: (info@lightinghouse.gr)